A top-quality commercial coffee machine is essential to any establishment serving coffee. Whether you decide a traditional espresso machine teamed with a skilled Barista is the way forward, or you favor the fully automated route; be sure to do your homework on potential suppliers prior to making your final decision.
The best coffee suppliers should be knowledgeable about the best roasting and packaging processes so you can offer a product you are proud of.
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Here are some aspects to consider.
1. Coffee Equipment
Equipment reliability is key and should be researched in-depth when looking at new coffee suppliers. Ask for detailed information on their machines including performance, drinks capacity, ease of use, cleaning procedures, energy efficiency, and quality of parts used in manufacture.
Ask if installation is included with the purchase of the machine and whether they carry out any required plumbing work. Some companies charge for installation and plumbing, which can prove costly on top of the purchase price of the machine.
3. Service Support
This is an essential point to consider as even the best machines in the world break down. Enquire about service coverage and average call-out response times.
Ascertain whether service calls are included with your package or whether they are chargeable. Do they offer a courtesy machine in the event that your machine cannot be fixed on-site? Remember that every minute your machine is out of order, your profits are taking a hit.